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Picture Settings Changing On New TV When I Watch Apple TV

(Topic created: 11-13-2023 03:49 PM)
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I just bought a brand-new Samsung 50" Class TU690T Series LED 4K UHD Smart Tizen TV. I spent all afternoon customizing the Picture Settings (and I did select the Apply Picture Settings to all sources). However, when I start watching a show on Apple TV, the settings change. As soon as I exit out of the show and just look at the Apple TV menu, it reverts to my customized settings. This does not happen when I'm watching another source (blu-ray player, tv, etc.). Only when I start watching Apple TV content through the app that's on the TV. What's going on?

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Anonymous
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Projectors & Other TVs
Thank you for your question regarding your Samsung Television. This is not a problem with your Samsung Television. For questions related to your Apple TV Plus.

Please visit Apple's AppleTV Plus Website:

https://support.apple.com/tv

Thank you for using the Samsung Member's Community. Thank you!

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Anonymous
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Projectors & Other TVs
Thank you for your question regarding your Samsung Television. This is not a problem with your Samsung Television. For questions related to your Apple TV Plus.

Please visit Apple's AppleTV Plus Website:

https://support.apple.com/tv

Thank you for using the Samsung Member's Community. Thank you!