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Subscription-Samsung account on tv

(Topic created: 08-16-2024 01:19 PM)
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Kbauswell
Constellation
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I cancelled the tennis channel plus subscription on my tv in my Samsung account. How do I reactivate that same subscription? There isn’t an option in my account on the tv. I tried to subscribe on the tennis channel app but it’s not working. 

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userella
Supernova
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Is it Tennis TV channel? If you know the name of the channel perhaps they can best reactivate it for you. Not sure though.
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SamsungTam
Samsung Moderator
Samsung Moderator
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Hello! @Kbauswell  Thank you so much for posting about this. I'll be more than delighted to assist you with this issue. Check to see if there's a "subscriptions" or " purchase history" section in the Samsung Account settings on your TV. If you can't manage it through the TV consider logging in on a phone or computer to see if the option exists.  Alternatively, you could contact the Tennis Channel's customer service to see if they can help reactivate your subscription.  

Please let me know if this helps


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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Solution
Kbauswell
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Thank you for your reply. I had to create a new Tennis channel account because nothing else was working. 

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