Tizen Studio - Certificate - unable to connecte to samsung account

[user9f3ATTnOwE]

Hi I've been having a problem with creating TIzen Studio certificate, and I don't know how to fix it.
I open the "certificate manager"

I click on the [ + ] to add a new certificate

I choose "Samsung"

Then I choose "TV"

I add a new certificate profile

I acreate an "Author name" and "password"

A new window pops up asking me to sign in to my samsung account, I click "OK"

I enter my credentials

and Then I get an ERROR saying :

Name : SigningExecuteException

Status : 500

Code : 401

Description : Signing has failed

[userPcOGrvycHb]

I'm having the same issue and subscribed to this thread.

[userQunTb0zva2]

Same problem!

[SamsungTam · Accepted solution]

Hello! I do apologize for the inconvenience this has caused. Based on the symptoms you're experiencing I recommend reaching out to our Smarthings Department. You can contact them directly or by email.

Phone Support:  866-813-2404 
Email Support:  support@smartthings.com  

[usersKtphXhTrF]

Also getting the "SigningExecuteException" error.
status: 500
code: 401
description: Singning has failed. (nice spelling error here Samsung)

[userYJIGJ1Geex]

I have the exact same issue.

[usersKtphXhTrF]

It was broken last night, but worked now. (South Africa)