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Updating web browser on 2010 Samsung smart tv

(Topic created: 04-22-2021 02:28 PM)
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pmasse13
Asteroid
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How do I update the web browser on my 2010 Samsung smart tv?  I’ve tried everything I could think of and nothing works.

thank you 

phil

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SamsungJam
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I would be happy to look into this.  Could you provide the model of the television?  


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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pmasse13
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Certainly... the model is: un32j4500af

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SamsungJam
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 If you've tried resetting smart hub and making sure that everything is up to date on the television, there's nothing further you would be able to do to potentially update the browser.  


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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pmasse13
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How do I reset the smart hub ? Thank you.

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Solution
SamsungJam
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Smart Hub > Smart Hub Reset > Reset Smart Hub.  Afterwards, enter your pin (it's usually 0000) and it should be reset.  


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

pmasse13
Asteroid
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Ok, I got smarthub working again. Still can’t get YouTube to work in web browser.  So, what’s next ???

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Anonymous
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Unfortunately, after additional research, YouTube is no longer supporting the software platform in your television browser.

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pmasse13
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How about Facebook ?  Why can't I update the web browser ???

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Anonymous
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The last update for this model was in 2016. There are no other browsers available for this model.

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