Original topic:

2 issues with SAMSUNG 85-Inch Class Neo QLED 4K QN90C. 1 How to set picture for older movies and 2 Prime doesn't work all the time

(Topic created: Wednesday)
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SevenYD
Constellation
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QLED and The Frame TVs

So we were watching The Holiday on Prime last night. The pixelation was terrible as it wasn't 4k, almost unwatchable. Is there anyway I can easily adjust the settings to accommodate and then easily return to 4k?

The second is that a couple of times the Prime app will not load up, I have had to unplug the TV and start again to get it to work. I can click on it but it won't load up either giving me the Prime logo or an empty page with blank frames where the shows should be.

 

Thanks.

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Dan2023
Honored Contributor
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QLED and The Frame TVs
Check your plan with Amazon. If you have the lower tier plan you get commercials and lower bps.
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