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05-24-2020 06:19 AM (Last edited 06-30-2023 03:54 PM by SamsungAl ) in
QLED and The Frame TVsI purchased the 2020 Frame TV 55" on Friday, 5/22. QN55LS03TAFXZA
- There is an issue with the supplied no gap wall mount. Step 1 is to attach the bracket to the back of the TV using the 4 included screws: M4 x L14. These screws are too short. They drop right in and spin. I had to go to a large box hardware store and purchase M4 x L16 screws. Please address!! This should literally be the easiest step of the whole mount process. 800-SAMSUNG is a joke -- she sent me videos to watch and recommended I hire a professional installer.
- This is a premium lifestyle TV in the year 2020. The available memory/storage is awful. After installing 4-5 apps the available storage remaining was 7%. A few hours later, it was at 3%. I have not installed ANY personal photos yet. Guys, this is a serious concern. How is this TV going to hold up for 5+ years if we're low on memory out of the box!! This is a major shortcoming and Samsung should address somehow. There are things like eManual (50MB) and Disney+ that are pre-installed and you cannot uninstall. This TV should have at least another 500MB to 1GB of available storate.
Solved! Go to Solution.
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01-04-2021 07:18 AM in
QLED and The Frame TVsYeah, it's crazy it hasn't at least been corrected?? But at least it's done now - i got over it and you probably will, too - lol. I hope you enjoy your TV!
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01-04-2021 07:05 AM in
QLED and The Frame TVsI had same issue with my 65 inch frame. I'll add that I'm surprised that even 4 little 16mm screws can adequately hold a TV so heavly, especially if the tilt feature gets used a lot. Lots of tugging and pushing on the very heavy TV with only 4 little itty bitty screws. I went so far as rigging a safety line using the other moutning screw hols in case the TV were to fall off the wall.
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03-04-2021 07:20 AM in
QLED and The Frame TVsI have the 2020 Frame, 55inch, and can only download 8 photos to my photos, what the heck ?? is there a way to change this? Also, my hi-res pictures around 8-meg are considered to large for it to handle, and asks me to lower the size! Unbelievable
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