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Original topic:

55 Curve TV QN55Q7CAM model blurry

(Topic created: 05-22-2024 01:56 PM)
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armeca59
Asteroid
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‎05-21-2024 07:02 PM (Last edited ‎05-22-2024 09:03 AM by Samsung Moderator ) in 

QLED and The Frame TVs

My 55 curve TV screen picture just started to get blurry every 5-10 seconds. It goes from a crystal clear picture to blurry every 5-20 seconds. 

It's not related to my internet speed or cable connections. I Checked all that.

SW upgrade just done recently. On latest firmware which might have caused this problem. Wasn't happening before this upgrade.

  • Software Version: T-KTMAKUC-1401.1

Is there a way to update to prior release or looking for a newer firmware fix.

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bill-e
Cosmic Samsung Care Ambassador
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‎05-22-2024 01:56 PM in 

QLED and The Frame TVs

 Try unplugging the TV for a minute to let it completely reset and see if that helps.   Good idea to do that after every update. 

** If my response helps, please click on Like (Heart). If I resolved your issue also please click on Accept as a Solution so that others can benefit.

Bill
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Galaxy Fold 6 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch7Ultra(VZW),Galaxy Watch6Classic 47mm(VZW), M8 Smart Monitor, NEO 55" QN90D TV, Buds Pro
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