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ā07-02-2022 12:20 PM in
QLED and The Frame TVsSolved! Go to Solution.
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ā07-03-2022 07:06 AM in
QLED and The Frame TVsI can definitely understand how frustrating this may be. Give this link a shot for me. https://www.samsung.com/us/support/answer/ANS00078932/ Please read the link in its entirety to reap the full benefit of the troubleshooting. If this doesn't help, I recommend ensuring that you have the unit fully up to date and soft resetting the device. last but not least, a factory reset may be in order. Just ensure you have all of your data and settings saved prior to doing so.
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ā07-03-2022 07:06 AM in
QLED and The Frame TVsI can definitely understand how frustrating this may be. Give this link a shot for me. https://www.samsung.com/us/support/answer/ANS00078932/ Please read the link in its entirety to reap the full benefit of the troubleshooting. If this doesn't help, I recommend ensuring that you have the unit fully up to date and soft resetting the device. last but not least, a factory reset may be in order. Just ensure you have all of your data and settings saved prior to doing so.