JUMP TO SOLUTION Solved

Original topic:

Frame TV will not display art at all, just black screen. Night mode is turned off.

(Topic created: 03-13-2024 03:34 PM)
1119 Views
gomezra2424
Constellation
Options
QLED and The Frame TVs

My Frame TV has never once displayed art mode. Never. It simply goes black and eventually the tv just turns on. I have tried accessing from the remote and from the art menu. Night mode is turned off already. Why isn't this working? It has NEVER worked and I'm quite unhappy about it. 

2 Replies
harv134
Galaxy
Options
QLED and The Frame TVs
Try resetting the TV and if that doesn't work file a complaint
0 Likes
Reply
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
QLED and The Frame TVs

Hello! Thank you for reaching out! I would recommend trying the information in the following link: https://www.samsung.com/us/support/answer/ANS00076727/. Please let me know if this helped!