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Original topic:

Icon or Display Appears Left and Right Corner

(Topic created: 07-14-2024 04:23 PM)
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dburnesmith
Asteroid
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QLED and The Frame TVs

I have an icon or display that alternates on the top left and right corner of my QLED Samsung TV Q60B. It only appears when I log into my Amazon Firestick for whatever reason. Please let me know how I can completely remove this and why it’s happening.

image.jpg

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tomsframe
Nebula
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QLED and The Frame TVs

Feels like your TV (or Firestick) thinks it's in Retail mode, or a subset of it. Check Settings/General/System Manager/Usage Mode.

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realaud
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QLED and The Frame TVs
I don't see what icon you're referring to but it's probably there to remind you that you using your fire stick
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dburnesmith
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QLED and The Frame TVs

So the pop up underneath where it says all genres, that’s the pop up that NEVER goes away when using my firestick.

 

and I didn’t have this issue with my previous Roku TV

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meself
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QLED and The Frame TVs
Don't see the logo but if it's just one source that you're noticed icon could just be like a network logo but for the service
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dburnesmith
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I have no idea what you guys are saying. I included a picture and not sure if I’m the only one seeing it. This right here keeps popping up and NEVER goes away.

IMG_2042.jpeg

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dburnesmith
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IMG_2042.jpeg

This icon or pop up is what I’m referring too. It NEVER goes away and can’t find anything online for it  

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realaud
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QLED and The Frame TVs
It's also driving me crazy that you didn't remove the energy guide sticker, but a logo only you can see is what's bothering you?

TV channels have been taking over the bottom third of screens for over a decade, why should a logo in an upper corner irk you?
dburnesmith
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QLED and The Frame TVs

IMG_2042.jpeg

This is the pop up or icon I’m referring too. I can’t watch a movie without this not popping up and it transitions from left to right  

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coolkid24
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QLED and The Frame TVs
Bro what is this this is not cool
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dburnesmith
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QLED and The Frame TVs

IMG_2042.jpeg

 this is what I’m referring to

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