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Just installed my frame tv - super annoying buzz from the one control box

(Topic created: 10-02-2024 02:07 PM)
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jackthweatt
Constellation
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QLED and The Frame TVs

Very loud buzzing from my control box for my frame 55" tv. any solutions?

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SamsungTam
Samsung Moderator
Samsung Moderator
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QLED and The Frame TVs

Hello! @jackthweatt Thank you for posting about this. I completely understand your concerns with the TV having a weird buzzing noise. Have you checked to see if the TV software is updated? Have you checked the cable connections to ensure all cables are firmly connected to the TV and the One Connect Box? Loose or partially connected cables can cause buzzing sounds. How long have you had the unit? If you purchase the tv from your local retailer you can check with them for further assistance. 

Please let me know if this helps


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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1 Reply
Solution
SamsungTam
Samsung Moderator
Samsung Moderator
Options
QLED and The Frame TVs

Hello! @jackthweatt Thank you for posting about this. I completely understand your concerns with the TV having a weird buzzing noise. Have you checked to see if the TV software is updated? Have you checked the cable connections to ensure all cables are firmly connected to the TV and the One Connect Box? Loose or partially connected cables can cause buzzing sounds. How long have you had the unit? If you purchase the tv from your local retailer you can check with them for further assistance. 

Please let me know if this helps


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.