Original topic:

Something Has changed

(Topic created: 2 weeks ago)
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SOD
Constellation
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QLED and The Frame TVs

Over the past week our Q900 soundbar , Frame TV /remote have started having issues at the same time - TV won't response to voice commands , soundbar keeps disconnecting from q900  TV via HDMI-ARC and using the smarthings app fails to connect to devices. Has there been a server issues or software update that has gone wrong ?

 

 

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i_am_the_cosmos
Asteroid
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QLED and The Frame TVs

In March 2024, Samsung released firmware update version 1402.5 for certain QLED TVs, which led to connectivity problems with soundbars, including random disconnections when using HDMI eARC. Users reported that these issues began immediately after installing the update.

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SOD
Constellation
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QLED and The Frame TVs

The issue with the soundbar is not fully resolved and continues now with a delay in it becoming active with the tv. The issues with the frame tv and remote are unresolved 

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