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2 weeks ago
(Last edited
a week ago
by
SamsungCaleb
) in
Over the past week our Q900 soundbar , Frame TV /remote have started having issues at the same time - TV won't response to voice commands , soundbar keeps disconnecting from q900 TV via HDMI-ARC and using the smarthings app fails to connect to devices. Has there been a server issues or software update that has gone wrong ?
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2 weeks ago in
QLED and The Frame TVsIn March 2024, Samsung released firmware update version 1402.5 for certain QLED TVs, which led to connectivity problems with soundbars, including random disconnections when using HDMI eARC. Users reported that these issues began immediately after installing the update.
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a week ago in
QLED and The Frame TVsThe issue with the soundbar is not fully resolved and continues now with a delay in it becoming active with the tv. The issues with the frame tv and remote are unresolved

