Original topic:

Lost App Store after 1661.6 update

(Topic created: Tuesday)
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GTRO
Asteroid
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85" QN800B
Factory reset and all and still unable to locate. There's a section way att the bottom of the Apps tab to see what I've already download but no store to search and browse. 
This is also preventing me from turning on Developer Mode from the App Store (via Samsung instructions) so I can add Jellyfin.
Any help would be greatly appreciated!
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5 Replies
Samsung_Moderator
Community Manager
Community Manager
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QLED and The Frame TVs

Hi, GTRO. Thanks for being an active Samsung Community member! To access the app store on your Samsung QN800B after the 1661.6 update, press the "Home" button on your remote, then navigate to the "Apps" section within the Smart Hub menu and select "Apps" to open the Samsung App Store.  

Please let us know if this helps!

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GTRO
Asteroid
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QLED and The Frame TVs
Thank you for your response. I'm able to locate Apps within the Smart Hub (next to For You & Live) but after that, there aren't any other "Apps". I do see "Downloaded App" but no where to install a new app.
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Samsung_Moderator
Community Manager
Community Manager
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QLED and The Frame TVs

Here's a link that will show you how to install apps. 

https://www.youtube.com/watch?v=qAwEE7JHEiM

Let us know if this helps!

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donlorton
Constellation
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QLED and The Frame TVs

I have the same issue as the OP. The video you provided does not help. It doesnā€™t match the screens after the update. The App Store is nowhere to be found. My model is UN55AU8000FXZA

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GTRO
Asteroid
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QLED and The Frame TVs
The new UI doesn't align with that video. If the App tab next to For You & Live is the 'app store', it's not searchable and there are way more Apps available than what's shown here.
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