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Motion sensor not turning The Frame 2021 art mode back on

(Topic created: 07-02-2021 07:34 AM)
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QLED and The Frame TVs

So I just got the 50" 2021 Frame model.  It doesn't seem like the motion sensor is working with respect to turning the art mode back on after it's turned off.  I can wave my hand in front of it and nothing happens.  Sometimes when I hit the power button on the remote again it either a) turns artmode back on or b) shows the The Frame boot logo first and then shows the art mode.  The sensor seems to work as far as not putting the tv to sleep if moving around but once it has gone to sleep it won't turn back on with motion.  Has anyone had this issue or know if a fix?