Mergen2
Constellation
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2 weeks ago in
QLED and The Frame TVsHi, my solar remote controller won't connect to the TV after being disconnected. It shows a message stating 'no device found.' I tried troubleshooting by pressing the return and play buttons, but it still doesn't work.
2 Replies
bill-e
Epic Samsung Care Ambassador
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2 weeks ago in
QLED and The Frame TVsHave you tried unplugging your TV for a minute or two and charging the remote via USB?
** If my response helps, please click on Like (Heart). If I resolved your issue also please click on Accept as a Solution so that others can benefit.
Bill
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Galaxy Fold 5 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch6Classic 47mm(VZW), Galaxy Watch5Pro(VZW), M8 Smart Monitor, NEO 55" QN90D TV
Bill
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Galaxy Fold 5 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch6Classic 47mm(VZW), Galaxy Watch5Pro(VZW), M8 Smart Monitor, NEO 55" QN90D TV
ZeravlaD
Asteroid
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Thursday in
QLED and The Frame TVs
Mine is doing the same. I haven't had any issues in the 2 years I've had the tv but noticed a software update recently. That's when it started. Fix the issue Samsung!
![](/skins/images/98108F1B5FF7C597313430288FE14805/responsive_peak/images/icon_anonymous_message.png)
![](/skins/images/98108F1B5FF7C597313430288FE14805/responsive_peak/images/icon_anonymous_message.png)