Original topic:

My solar remote wont connect to my tv

(Topic created: 06-08-2024 11:25 PM)
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Mergen2
Constellation
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QLED and The Frame TVs

Hi, my solar remote controller won't connect to the TV after being disconnected. It shows a message stating 'no device found.' I tried troubleshooting by pressing the return and play buttons, but it still doesn't work.

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bill-e
Epic Samsung Care Ambassador
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QLED and The Frame TVs

Have you tried unplugging your TV for a minute or two and charging the remote via USB? 

** If my response helps, please click on Like (Heart). If I resolved your issue also please click on Accept as a Solution so that others can benefit.

Bill
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Galaxy Fold 5 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch6Classic 47mm(VZW), Galaxy Watch5Pro(VZW), M8 Smart Monitor, NEO 55" QN90D TV
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ZeravlaD
Asteroid
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QLED and The Frame TVs
Mine is doing the same. I haven't had any issues in the 2 years I've had the tv but noticed a software update recently. That's when it started. Fix the issue Samsung!
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