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‎10-28-2024 01:38 PM (Last edited ‎10-28-2024 04:56 PM by SamsungCaleb ) in
QLED and The Frame TVsI recently just purchased a Samsung LS03D TV and when carrying the one connect box I dropped it. When I picked it up the port for connecting the wire to the screen is not seated correctly. Is there a way to get this looked at? or replaced? I have no idea what to do. It would be under warranty but probably not from user error. The model number on the one connect is SOC1001D
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‎10-28-2024 02:20 PM in
QLED and The Frame TVshttps://www.samsung.com/us/support/contact/
https://www.samsung.com/us/support/service/locations/
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