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Original topic:

One remote power set top cable box

(Topic created: 03-01-2025 11:34 AM)
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blueman1030
Constellation
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QLED and The Frame TVs

The Samsung One Remote controls the Samsung SMT-H3362 cable box for guide, channel selection etc. But the remote will not turn on/off the cabox box's power. Is the cable box too old for such a function, or is there a setting that allows it to be controlled?

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Samsung_Moderator
Community Manager
Community Manager
Options
QLED and The Frame TVs

Hello! Thank you for reaching out! Is the cable box connected to the CEC port? Also have you made sure to turn on anynet+ on the TV, you can do that by using the following link: https://www.samsung.com/us/support/answer/ANS00077511/

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Solution
Samsung_Moderator
Community Manager
Community Manager
Options
QLED and The Frame TVs

Hello! Thank you for reaching out! Is the cable box connected to the CEC port? Also have you made sure to turn on anynet+ on the TV, you can do that by using the following link: https://www.samsung.com/us/support/answer/ANS00077511/