Original topic:

Overheating Problem on Q80T

(Topic created: 11-25-2021 12:20 PM)
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useriXoE8gA6M7
Asteroid
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QLED and The Frame TVs

1.The Cable displayport [from graphic card(pc)] to HDMI 2.1(port4) overheating at hdmi plate that enters TV. Can't find a solution....

 

 

2.Optional problem but maybe important too -overheating back of the tv near connections is a rectangular, gets very hot don't know why- service said maybe it's ok.

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SamsungAl
Samsung Moderator
Samsung Moderator
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QLED and The Frame TVs

Yeah, the TV shouldn't be getting to the point of being super hot. It will need to be looked at by a service technician. If you want, we would be happy to get that set up for you 🙂 Just send a private message to any of the mods here with the full model and serial number of the TV.


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zack722
Halo
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QLED and The Frame TVs
Sometimes hardware gets heated up when it's about to get ready for a firmware update or you should get your TV repaired
useriXoE8gA6M7
Asteroid
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QLED and The Frame TVs

it gets hot in that place after 30 minutes from starting TV and stay hot all the time till shut off. Maybe 2th problem makes 1st problem, I don't know.

 

Thank you

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SamsungAl
Samsung Moderator
Samsung Moderator
Options
QLED and The Frame TVs

Yeah, the TV shouldn't be getting to the point of being super hot. It will need to be looked at by a service technician. If you want, we would be happy to get that set up for you 🙂 Just send a private message to any of the mods here with the full model and serial number of the TV.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

useriXoE8gA6M7
Asteroid
Options
QLED and The Frame TVs

Ok , thank you very much

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