Original topic:

Personal Ambient Mode Option

(Topic created: 08-27-2024 01:39 PM)
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Real doc
Asteroid
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QLED and The Frame TVs

What happened to my personal ambient which l had created to turn black screen my 8K tv to a scenery, l can’t find,help

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Samsung_Moderator
Community Manager
Community Manager
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QLED and The Frame TVs

Hello @Real doc! Thank you for reaching out! I'm not too sure what happened it could have just been a random glitch or the TV was updated and it reset it. I would recommend trying to change it again to see if it's still working. You can also use the link below to help.

 

https://www.samsung.com/us/support/answer/ANS00082422/

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Samsung_Moderator
Community Manager
Community Manager
Options
QLED and The Frame TVs

Hello @Real doc! Thank you for reaching out! I'm not too sure what happened it could have just been a random glitch or the TV was updated and it reset it. I would recommend trying to change it again to see if it's still working. You can also use the link below to help.

 

https://www.samsung.com/us/support/answer/ANS00082422/

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Real doc
Asteroid
Options
QLED and The Frame TVs

Thank you for your suggestion, my ambient mode favorite is back as it was before. 

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