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07-31-2021
07:46 AM
(Last edited
11-17-2021
05:37 PM
by
Samsung_Stephan
Hi Samsung community,
I have been using my Q70t for about 7 months now (warranty still active). It has been performing well until suddenly I realized that the center of the screen has a line that affects the quality of the picture. For the past few months I don’t think this problem was prominent but sadly now it does distract when watching movies. This line however only affects some scenes and has no affect on the picture test. However I don’t think this is normal as I have checked my friends qled displays and non show these symptoms. I have tried factory resetting but it does not work. Any advise would be good or any idea if Samsung would entertain such problems. Attached are some pictures that show the defect. Might not be as prominent in the pictures but it’s there. I would be grateful to anyone who is able to help
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08-02-2021 02:33 PM in
QLED and The Frame TVsIf this is occurring on all sources and during the picture test please send me a private message with your full model and serial number?
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07-31-2021 10:19 AM in
QLED and The Frame TVs- Mark as New
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07-31-2021 11:52 PM in
QLED and The Frame TVsThis isn't normal right? Thank you for replying.
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08-01-2021 12:43 AM in
QLED and The Frame TVs- Mark as New
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08-02-2021 02:33 PM in
QLED and The Frame TVsIf this is occurring on all sources and during the picture test please send me a private message with your full model and serial number?
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.