Original topic:

QN65Q7OAAFXZA

(Topic created: a month ago)
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MrAntPerky
Galaxy
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QLED and The Frame TVs
Purchased in April/May of 2021 and has already developed a shaded ares just off the center of the screen. Of course it's out of warranty already which is very disappointing being the fact of how much you pay for these QLED, 4K tv's! I think I'm headed back to Sony so I know I'll get a longer lasting product. Samsung does make beautiful tv's, now they have to work on longevity, this tv should not of had any problems for at least 5 yrs or so, but in only a little over 2 yrs is ridiculous. Here are a couple of pics showing the problem hoping Samsung could possible come to my rescue in good faith.

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The shaded area if right off the center of the screen, from top to bottom.
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3 Replies
PAHelper
Comet
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QLED and The Frame TVs
Looks like a backlight issue. Should be cheap to repair. If your handy you could replace yourself.
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MrAntPerky
Galaxy
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QLED and The Frame TVs
I would if it's really easy but with this rv, I don't like messing with it because of how expensive the set was. Still, I will switch back to Sony because they give you a longer warranty period than Samsung, I believe. Never heard of having a backlight issue so soon in a tv's life, it's just too soon that it's havin this kind of problem that Samsung is not even entertaining to help me with it. It's just not right! I'll have to see about doing it myself and wish you lived in NC so you could show me how easy. I appreciate your response and letting me know the info, thank you sir, stay safe and take good care.
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MrAntPerky
Galaxy
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QLED and The Frame TVs
I just don't have the qahones to undertake takin this set apart for the sake that what I paid for it and something probably would go wrong with my luck and don't believe I should shoulder the cost of doing that so soon it this tv's life, does anyone think that it should be on me so soon??
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