Original topic:

QN85D Neo QLED random black screen, light off

(Topic created: Saturday)
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coutureian7
Constellation
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QLED and The Frame TVs

Has anyone experienced a similar issue?

At seemingly random, my brand new QN85D will stop displaying anything. Fully black screen. All sounds will stop.

It becomes completely unresponsive to the remote, unplugging it and plugging it back in, anything else I can think of.

It eventually comes back by itself. Could it be overheating or a software issue?

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