Original topic:

Qn800a vibration from speakers

(Topic created: 02-15-2022 02:27 PM)
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user1KTlzU7x8m
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QLED and The Frame TVs

I just picked up a 75 inch qn800a. Picture looks great but on certain frequencies the rear of the tv rattles like a blown speaker. If you touch the back lower part of the tv while it’s vibrating it stops. Is there anyone else out there experiencing the same problem? The tv is only 3 days old . Thanks for any help or fixes .

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Samsung_Moderator
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Hello! I understand how this can be frustrating with this occurring to your new TV, have you tried the troubleshooting steps in the link below? If this still occurs after attempting them this will require service, as your TV is so new you do have the option of a return/exchange. 

 

https://www.samsung.com/us/support/troubleshooting/TSG01202486/#samsung-tv-makes-buzzing-crackling-o...

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Samsung_Moderator
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QLED and The Frame TVs

Hello! I understand how this can be frustrating with this occurring to your new TV, have you tried the troubleshooting steps in the link below? If this still occurs after attempting them this will require service, as your TV is so new you do have the option of a return/exchange. 

 

https://www.samsung.com/us/support/troubleshooting/TSG01202486/#samsung-tv-makes-buzzing-crackling-o...

user1KTlzU7x8m
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My replacement tv is on the way. I hope the new one solves this problem. 

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userPpEenpPT1m
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when they replace the TV, the issue resolve?

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user1GPytxkZ8m
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