Samsung Q8 TV issues - caught on video

[estrangedpeter]

Hi,

Please see attached pictures below. The screen has a hard to describe, reddish tone.
Sometimes for a few seconds becomes normal.

Finally I caught it on video.

https://streamable.com/jlxaa2

https://streamable.com/gjlso7

Did anyone experience this?

Exact model: QE75Q8DNAT

Looking forward for ideas/suggestions.

Thanks!
Peter

[Gossipfunda]

Ensure that there are no external factors affecting the color perception, such as nearby light sources with a strong reddish hue.

[Samsung_Moderator · Accepted solution]

"Thanks for reaching out. Support for US products is the focus of this forum. As your device is a non-US model information is severely limited. We kindly suggest that you use this link to look for a support team in the area your product was manufactured in: https://www.samsung.com/us/common/visitlocation.html 

Additionally, if you scroll to the bottom of the page on the website for your region, you might discover that your nation provides its very own support forums, just like this one! Just look for the Community Option.
"