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01-17-2024 12:15 AM (Last edited 02-01-2024 04:47 PM by SamsungCaleb ) in
QLED and The Frame TVsTV QE55QN85A
I log in to Samsung account on my tv. It is show log in and instantly show log out.
Voice assistant is not working, because account can not keep log in.
App can be downloaded, as account is log in for short period of time.
Account management from web page working normally.
Try create new account - same problem.
Anybody have similar problems?
Solved! Go to Solution.
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01-21-2024 10:45 AM in
QLED and The Frame TVsThank you so much for reaching out! This forum is for the support of US products and customers. We do not have the ability to support models outside of the US. There are differences between the US and International firmware, which we do not have access to. Since your product was purchased outside of the US, please visit the link below for support in your area. https://www.samsung.com/us/common/visitlocationsite.html
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01-21-2024 10:45 AM in
QLED and The Frame TVsThank you so much for reaching out! This forum is for the support of US products and customers. We do not have the ability to support models outside of the US. There are differences between the US and International firmware, which we do not have access to. Since your product was purchased outside of the US, please visit the link below for support in your area. https://www.samsung.com/us/common/visitlocationsite.html