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Original topic:

Speaker Subwoofer Sound Breaking - warranty date descripency

(Topic created: 07-13-2024 11:10 AM)
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plmpatel
Constellation
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‎07-11-2024 11:15 AM in 

QLED and The Frame TVs

I bought a new qled 75 inch TV from Amazon on 28-Oct-2022. I have invoice and receipt from amazon.sa and this product should be in manufacturer warranty for 24 months till 28-Oct-2024.

Not Samsung online website mention that warranty expired on 25-May-2024.

I am disappointed and bit angry as this an expensive product.

The issue the TV has is speakr and subwoofer sound breaking off and too much disturbance for action movies.

I really need help to resolve this issue within warranty.

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bill-e
Cosmic Samsung Care Ambassador
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‎07-11-2024 02:25 PM in 

QLED and The Frame TVs

Sorry for your issue.  This website is for US product only so the Samsung folks here aren't going to be able to help you. 

Contact your regional Samsung office for help. 

** If my response helps, please click on Like (Heart). If I resolved your issue also please click on Accept as a Solution so that others can benefit.

Bill
---
Galaxy Fold 6 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch7Ultra(VZW),Galaxy Watch6Classic 47mm(VZW), M8 Smart Monitor, NEO 55" QN90D TV, Buds Pro
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Solution
Samsung_Moderator
Community Manager
Community Manager
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‎07-13-2024 11:10 AM in 

QLED and The Frame TVs

Hello! @plmpatel I completely agree with @bill-e to add on to what he said here is a link for international product help. I hope this helps you to navigate easily: https://www.samsung.com/us/common/visitlocation.html 

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