Original topic:

Spotify app not playing

(Topic created: 10-13-2023 01:44 PM)
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Rdrakea
Halo
Options
QLED and The Frame TVs

2022 55" Frame (USA) on 1520.  Have used Spotify (free account) fine since I've had the TV to play playlists. Recently, it acts like it is starting to play a song but in 2-3 seconds, advance to the next song, and again and again -- just flipping through the list of songs but never actually playing anything. 

Reinstalled, deleted and reinstalled.  Logged out and back in.  Pulled power from TV.  Same behavior.  Anyone else experienced this?

1 Solution


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Solution
Samsung_Moderator
Community Manager
Community Manager
Options
QLED and The Frame TVs

Hello everyone! I recommend following the steps in the link below to help with the Spotify app issues. Please let us know if this helps. 

https://www.samsung.com/us/support/troubleshoot/TSG10000062/

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6 Replies
SE96
Constellation
Options
QLED and The Frame TVs

Me! Would love to know the solution to this..

evaterry
Constellation
Options
QLED and The Frame TVs

Mam rovnaky problem. Vsetko bolo ok niekolko dni a zrazu zacal presne tenro problem. Viete ako dalej? Uz som aj odinstalovala spotify, nainštalovala naspat, znova prihlasila a stale problem pretrvava.

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Darypaulino
Constellation
Options
QLED and The Frame TVs

I see that you posted this a few months ago... were you able to resolve the issue?

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Dennisv
Constellation
Options
QLED and The Frame TVs

I have the exact same issue. 

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Solution
Samsung_Moderator
Community Manager
Community Manager
Options
QLED and The Frame TVs

Hello everyone! I recommend following the steps in the link below to help with the Spotify app issues. Please let us know if this helps. 

https://www.samsung.com/us/support/troubleshoot/TSG10000062/

carolinepanda8
Constellation
Options
QLED and The Frame TVs

Hi! I’ve done this and I’m still having the same problem

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