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Original topic:

Terrible Firmware v2210. Can I get hold of the previous version

(Topic created: 05-22-2024 01:53 PM)
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StephenTate
Constellation
Options
QLED and The Frame TVs

My TV is a QE55Q70AATXXU.  and I have been realy pleased with it, stunning picture...

However recently had a automated firmware update to 2210 !!!

What a disaster.  Now the EPG doesn't update when browsing, and the sound drops out completely. You have to change channel and back again and it returns.

CAN I change the firmware to an earlier version, (as there is no further update) to fix the terrible bugs that have been added ?

1 Reply
Solution
bill-e
Epic Samsung Care Ambassador
Options
QLED and The Frame TVs

No, you can't roll back the firmware.  Try unplugging the TV for a minute to let it completely reset and see if that helps.   Good idea to do that after every update. 

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Bill
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Galaxy Fold 5 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch6Classic 47mm(VZW), Galaxy Watch5Pro(VZW), M8 Smart Monitor, NEO 55" QN90D TV