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‎02-14-2025 10:22 AM in
QLED and The Frame TVsThe CW tv app was recently updated and it no longer works on my QN75Q8 TV. The app works on my Tab S8 and used to work on my TV until the latest version of the CW app. My TV is current on it's software.
Anyone else have this problem?
Solved! Go to Solution.
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‎02-14-2025 12:24 PM in
QLED and The Frame TVsI am having the same problem. It worked fine four or five days ago when I downloaded it but now it won’t load.

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‎02-14-2025 03:32 PM in
QLED and The Frame TVsThat does sound frustrating! I suggest uninstalling the app and following the steps in this link. If the link doesn't help, and the CW app is the only app you're having issues with, you will need to reach out to the developers directly. It's possible the update messed with the code in the backend causing it to not communicate properly with the TV.
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‎02-17-2025 06:59 PM (Last edited ‎02-17-2025 07:10 PM ) in
QLED and The Frame TVsSame here, a week ago it worked, but now the wheel turns & turns, then after 2 minutes it goes back to the menu.
I’ve tried everything, updating the Samsung software, deleting & reinstalling the CW app! Nothing works!

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‎02-18-2025 03:02 PM in
QLED and The Frame TVsI would also recommend reaching out to the CW app devs to get this resolved.
