Original topic:

Model issue while registering my TV on website

(Topic created: 3 weeks ago)
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userMeQOSe1DqN
Constellation
Options
QLED and The Frame TVs

My Samsung Smart TV Q led turn out as 21_NIKEL_UHD when I registered on Samsung website. 

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3 Replies
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QLED and The Frame TVs

Double-Check the Model Number on Your TV, Checking the back of the TV for a sticker that lists the model number and serial number, Navigating to the TV’s Settings: On your TV, go to Settings > Support > About This TV, where the correct model number should be listed.

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Samsung_Moderator
Community Manager
Community Manager
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QLED and The Frame TVs

Hi userMeQOSe1DqN!  Thank you for reaching out.  The processes mentioned by @asha_kanta_sharma are correct.  If you follow them, it will take you to the correct model of your television.  The model for what was left on the website is un55du8000fxza.

 

Also, you will want to make sure that you are registering your television on the website in your region.

 

Please let us know if you need any additional assistance, and thank you for being a Samsung customer!

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userMeQOSe1DqN
Constellation
Options
QLED and The Frame TVs

All my devices are registered since, but every time there an update , the name change too even I try to hard wire the TV, surround sound Q, and my blu ray player. All my devices are corrupted. 

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