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‎07-28-2023 04:18 AM (Last edited ‎07-28-2023 04:19 AM ) in
QLED and The Frame TVsI would like to disable network usage when the TV is off.
The reason being is that I rely on the parental controls on my router. If I want to set a time quota (eg. 30min) for internet and I add the TV as a controlled device then quota ends at about 00:30 due to the TV sending and receiving internet data.
Is there something I can do about this aside from switching it off at the wall?
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‎07-28-2023 08:36 AM in
QLED and The Frame TVs- Mark as New
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‎07-28-2023 08:36 AM in
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‎07-28-2023 09:05 AM in
QLED and The Frame TVsthanks for the answer RevCyberTrucker. Not the answer I was hoping for, but thanks anyway.
Samsung feature request: Ability to turn off data usage when tv has been put into standby
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‎09-08-2023 03:58 AM (Last edited ‎09-08-2023 04:00 AM ) in
QLED and The Frame TVsI'm afraid we don't have a solution but have found a new problem.
Network usage of my TV (if switched off) is always an indication that my TV is in "false standby" (screen off, high power consumption).
This false standby takes 1-10 minutes on my TV after switching off. Maybe fine.
But I have seen this "false standby" state several times for > 12 hours since mid August.
Samsung support claimed that "this is normal for a device with that many features".
I see a major software or hardware failure and will open a case.
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‎09-08-2023 03:27 AM (Last edited ‎09-08-2023 03:28 AM ) in
QLED and The Frame TVsI have a Neo QLED 4K QN90B (bought 10/2022).
With the latest firmware update1520.7 I noticed that my TV has now two power off modes:
a) True standby (screen off, network off, power consumption 1W)
b) False standby (screen off, network on, power consuption > 30W)
Needless to say that state b) violates the TV specs and is a major software or hardware failure.
I'm still investigating, will probably open a warranty case.