Original topic:

smell from tv

(Topic created: 12-24-2023 04:52 PM)
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dfmfrf15
Constellation
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QLED and The Frame TVs

the 8k produces a smell when on for 10min or more. it doesn’t dissipate until it is off. 

tv is:

Samsung QN85QN900AFXZA 85" NEO QLED 8K TV

1 Solution


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Samsung_Moderator
Community Manager
Community Manager
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QLED and The Frame TVs

Hello there and welcome to our Samsung Community! We're so sorry to hear about this situation with your television, and would love to gather additional information to address this concern. We have reached out to you via a private message to request some additional information. Please follow up with us there, as our community members will not be able to assist with this matter. We look forward to speaking with you. 

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Samsung_Moderator
Community Manager
Community Manager
Options
QLED and The Frame TVs

Hello there and welcome to our Samsung Community! We're so sorry to hear about this situation with your television, and would love to gather additional information to address this concern. We have reached out to you via a private message to request some additional information. Please follow up with us there, as our community members will not be able to assist with this matter. We look forward to speaking with you.