blubb
Constellation
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Thursday in
Samsung Apps and ServicesSome Online Banking apps recently stopped working correctly when installed into Samsung's Secure Folder. For example, they refuse to login correctly and instead get stuck at some "loading screen". The same apps do work if they are installed outside of the Secure Folder. What is going on?
2 Replies
VerbumVeritum
Galactic Samsung Care Ambassador
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Thursday in
Samsung Apps and Services
Due to the secure nature of Banking Apps, I would wager that this is a restriction of the app itself, especially if the issue is only occuring with one or two apps and not others. I recommend reaching out to the bank/developer directly for troubleshooting.
Popsicle20
Red Giant
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15 hours ago in
Samsung Apps and Services
I agree that it's probably the app. I had a credit card app that wouldn't work in the Secure Folder (my other credit card and bank apps worked fine). The problem app was eventually patched and now works properly in the Secure Folder.