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Original topic:

Bixby blocking me from turning my phone off

(Topic created: 04-21-2023 10:02 AM)
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Kevin09
Constellation
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Samsung Apps and Services

Why is Bixby blocking me from turning my phone off?

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BotMeister
Cosmic Ray
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Samsung Apps and Services
I know exactly what you mean, @Kevin09; it can be frustrating. Thankfully the fix is pretty simple.

Depending on the device model and software version you have, you may need to modify these steps slightly.

1. Go to Settings
2. Go to Advanced Features > Side Key.
3. Under the Press and Hold section, toggle the selector from the Wake Bixby option to the Power Off Menu option.

[Galaxy Z-Flip 3/ Android 13/ One UI 5.1]

If you have trouble finding this setting, try locating it using the search feature in Settings by entering keywords such as "side key" or "power menu."

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BotMeister
Cosmic Ray
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Samsung Apps and Services
I know exactly what you mean, @Kevin09; it can be frustrating. Thankfully the fix is pretty simple.

Depending on the device model and software version you have, you may need to modify these steps slightly.

1. Go to Settings
2. Go to Advanced Features > Side Key.
3. Under the Press and Hold section, toggle the selector from the Wake Bixby option to the Power Off Menu option.

[Galaxy Z-Flip 3/ Android 13/ One UI 5.1]

If you have trouble finding this setting, try locating it using the search feature in Settings by entering keywords such as "side key" or "power menu."
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Kevin09
Constellation
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Samsung Apps and Services
Thank you very much.
I appreciate your time and help.