Cannot install smartthings station

[marcoG]

Hi,

I always receive error 86-002 when i try to setup smartthings station with smartthings app.

I tried with different wifi (5 and 2 ghz) but not. I already tried to reset hub without any result.

Can you help me?

I read on a forum that a hardware replacement is needed:

https://community.smartthings.com/t/cannot-register-smartthings-station-ep-p9500tbegus/263715/21

Thanks

[GetDonOnIt]

I'm having the same issue and I ended up calling customer service and they elevated my support ticket I'm waiting to hear back after I sent them logs