JUMP TO SOLUTION Solved

Original topic:

Custom label for Samsung contacts fail to sync properly to google

(Topic created: 01-31-2023 11:38 AM)
939 Views
Pablomx2
Galaxy
Options
Samsung Apps and Services

Hey! When adding contacts using Samsung contacts and having custom label for a number or email, when it syncs to Google contacts it gets messed up and loses the label.

 
But when changing the information on Google contacts and then syncing to Samsung contacts it works perfectly
 

 

 

1 Solution


Accepted Solutions
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Samsung Apps and Services

Thank you for reaching out. I can certainly understand your frustration with your Samsung Contacts with custom labels not syncing correctly. As your contacts are syncing to the Samsung app correct from Google, I would recommend reaching out to Google for further assistance on why the contacts aren't syncing properly to their app.

View solution in context

0 Likes
Reply
3 Replies
Options
Samsung Apps and Services
Hello it sounds to me that it's a glitch in the Google software
0 Likes
Reply
Pablomx2
Galaxy
Options
Samsung Apps and Services
It's not 🙂 it's on the port from Samsung to Google.

Google to Samsung works still

I'm thinking either Google or Samsung changed the way the sent their labels
0 Likes
Reply
Solution
Samsung_Moderator
Community Manager
Community Manager
Options
Samsung Apps and Services

Thank you for reaching out. I can certainly understand your frustration with your Samsung Contacts with custom labels not syncing correctly. As your contacts are syncing to the Samsung app correct from Google, I would recommend reaching out to Google for further assistance on why the contacts aren't syncing properly to their app.

0 Likes
Reply