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Default Keyboard keeps switching back to Samsung Keyboard

(Topic created: 02-11-2023 09:06 PM)
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MichaelWesley
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Samsung Apps and Services

I set my virtual keyboard as g board but at least twice a day it's which is back to the samsung keyboardI set my virtual keyboard as g board but at least twice a day it's which is back to the samsung keyboard how Should I go about fixing this?

 

 

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Samsung_Moderator
Community Manager
Community Manager
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Samsung Apps and Services

Thank you for reaching out and welcome to the community. I  can certainly understand your frustration with the keyboard on your device resetting back to Samsung Keyboard from Gboard, and I would be happy to look into this further for you. First step I would recommend would be resetting your keyboard settings and then setting GBoard as your default again. Go to settings > general management > Samsung Keyboard Settings > tap on reset to default settings > reset keyboard settings > then tap reset again. Give this link a try for steps to set your Gboard back to the default keyboard: https://www.samsung.com/us/support/answer/ANS00079092/

 

If you have tried the first set of troubleshooting steps and are still experiencing these symptoms I would recommend testing your device in safe mode. If your phone or tablet is misbehaving, it's possible that a third-party app is causing the issue. To figure out what app is acting funny, you can use the Safe mode feature. In Safe mode, your device won't run any third-party apps. Give this link a try for steps to test your device in safe mode: https://www.samsung.com/us/support/answer/ANS00062983/

 

If you have tested your device in safe mode and are still experiencing these symptoms, the next step would be to submit and error report. Give this link a try for the proper steps to submit an error report on your device: https://us.community.samsung.com/t5/Samsung-Apps-and-Services/How-to-submit-an-error-report/td-p/247...

 

 

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Samsung_Moderator
Community Manager
Community Manager
Options
Samsung Apps and Services

Thank you for reaching out and welcome to the community. I  can certainly understand your frustration with the keyboard on your device resetting back to Samsung Keyboard from Gboard, and I would be happy to look into this further for you. First step I would recommend would be resetting your keyboard settings and then setting GBoard as your default again. Go to settings > general management > Samsung Keyboard Settings > tap on reset to default settings > reset keyboard settings > then tap reset again. Give this link a try for steps to set your Gboard back to the default keyboard: https://www.samsung.com/us/support/answer/ANS00079092/

 

If you have tried the first set of troubleshooting steps and are still experiencing these symptoms I would recommend testing your device in safe mode. If your phone or tablet is misbehaving, it's possible that a third-party app is causing the issue. To figure out what app is acting funny, you can use the Safe mode feature. In Safe mode, your device won't run any third-party apps. Give this link a try for steps to test your device in safe mode: https://www.samsung.com/us/support/answer/ANS00062983/

 

If you have tested your device in safe mode and are still experiencing these symptoms, the next step would be to submit and error report. Give this link a try for the proper steps to submit an error report on your device: https://us.community.samsung.com/t5/Samsung-Apps-and-Services/How-to-submit-an-error-report/td-p/247...