Dex doesn't work with Windows 10

[Mtiede]

I watched a YouTube video that showed using Dex with Windows 10 and I thought, "I want to do that!"

So I downloaded the Windows 10 Dex app and installed it.  All seemed to go well.  Then it wanted me to plug it into the USB port of the computer, which I did.  But the App just sits there waiting to see the phone being plugged into the computer.  It has red exclamation points on the USB connectors in the diagram.

But Windows tells me that the device was plugged in.  And I can see it in File Manager.  And transfer files between the two using File Manager.

I tried rebooting phone, uninstalling and re-installing the Windows 10 app, uninstalling, deleting and re-installilng USB drivers, re-installing .  Still nothing.

I looked into Device Manager and I see two USB drivers associated with Samsung.

"Samsung Mobile USB Composite Device" and

"Samsung Mobile USB Connectivity Device V2"

The phone has a notification that says "You can use Dex on your computer".  At one point, a dialog on the phone popped up and I could see that "Transferring files" option was set for USB.

What am I missing?

[LongHiker]

You have the S10 and are in the US? I don't believe that it has Dex to PC capability yet. 

[useryS1rrQPzPs]

Yes it does, as of early 2019. It was working fine up until a couple of months ago. Now if I want to transfer files I do it through File Explorer. I kinda liked Dex, but now it doesn't recognize poop. 6/5/2021.

[Win2k]

At the moment, I don't think DeX for Windows 10 works with a Galaxy S10 yet, only the Note10

[Mtiede]

Read my 1st post.  I WATCHED a guy using it with an S10.  And the title of the video said for S10 and S10+.

"Galaxy S10 and S10 PLUS - New incredible update now available"

[LongHiker]

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@Mtiede wrote:

Read my 1st post.  I WATCHED a guy using it with an S10.  And the title of the video said for S10 and S10+.

"Galaxy S10 and S10 PLUS - New incredible update now available"

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The S10 software to support Dex on PC has been released in other parts of the world. Just not the US. 

[Mtiede]

Hmm... The phone says Dex is ready to go in a notification.  It is just the PC that doesn't show it.  

[Mtiede]

No, it was released for the US.

[LongHiker]

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@Mtiede wrote:

No, it was released for the US.

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True it is available now. It was not 13 months ago when I made the post. 

[Mtiede]

no, it was released back when I posted. as I said back then, once the drivers were updated, it worked fine.