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‎07-30-2021 12:01 PM in
Samsung Apps and ServicesHi :
I have been a little frustrated with Samsung at the moment. I got notified that all the Cloud data will be *gone* soon ( Like most of you would have )
I logged in to privacy.samsung.com > Request Download
I received all the downloads as split zip files ( .z01,z02..) about 15GB of data. Also received my "Password"
I am on a windows 7 PC, and somehow none of the data is "viewable" or accessible since I cannot extract these files!
I read on another post where it said put them in a single folder - use WinRAR to extract - But that does not work either. And nowhere in the process it asks me for a password that I got either ?
Can someone help me on how to access these photos on my PC ?
NOTE : I cannot download any of it on my phone. So it has to be on a PC !
I talked to support a few times and they have been useless.
Solved! Go to Solution.
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‎07-30-2021 01:15 PM (Last edited ‎07-30-2021 03:30 PM ) in
Samsung Apps and Serviceshttps://www.7-zip.org/
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‎07-30-2021 07:05 PM in
Samsung Apps and ServicesThank you Je655, The exact thing I needed. It worked flawlessly now.
I am able to access and view the files.
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‎07-30-2021 07:24 PM in
Samsung Apps and Services