Thank you for reaching out. I can certainly understand the importance of being able to transfer your Samsung Notes between your and new phone. Note: you will need to have Samsung Cloud in order to sync via Samsung Cloud. Give this link a try for steps to properly sync your Samsung Note between devices using Samsung Cloud: https://www.samsung.com/za/support/mobile-devices/how-do-i-restore-samsung-notes-from-an-old-device-...
