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Original topic:

Issues with Samsung Financing site

(Topic created: 07-25-2024 06:14 PM)
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ArsenicDreams
Cosmic Ray
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Samsung Apps and Services

So I keep getting emails in regards to changes made to the samsung financing site. At first it was about a new site they were moving too. Next was about the site being down for a couple days. Then it was about needing to reset my password. Unfortunately, I am still unable to log into the site. Is anyone else having issues with this?

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198 Replies
joed5
Constellation
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Samsung Apps and Services
I'm trying to access my account, and is also lock. I have call the customer service number since this Thursday 7/25 and nobody answer. I'm going g to file a complaint to FTC. This is unacceptable
ultramat
Constellation
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Samsung Apps and Services

It took me over 4 hours on hold to request my account unlock

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userPDRvBB9b1i
Constellation
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Samsung Apps and Services

That's just ridiculous. I've been on hold for 30 min and I'm already thinking it's unacceptable.

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Justindoklo
Asteroid
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Samsung Apps and Services
Same here it's horrible
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Justindoklo
Asteroid
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Samsung Apps and Services
Nobody answering phone after waiting for hours I am sick of this
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MrGuiledan
Constellation
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Samsung Apps and Services
Imnin this same boat, im going to get charged extra for negligence
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useryrqLlpmz4o
Constellation
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Samsung Apps and Services
This problem is not resolved. I have been calling for days and no one will answer or they just hang up on me
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YanksOnTop
Asteroid
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Samsung Apps and Services

Ive been trying to reach them for over 3 weeks.  They dont answer any calls.  You put on hold and thats the end of it.

dw83116969
Asteroid
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Samsung Apps and Services

I hope you don't have reoccurring payments set up cuz they won't go through and they'll charge you. $29

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Broseidon02
Constellation
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Samsung Apps and Services

I followed the steps that were sent to my email to , essentially, activate my mytdfinancing.com account for future financing earlier today. I went to the Samsung site to buy the S24+, but the financing option disappears at check out no matter the browser or incognito option. I reached out to the Samsung support site, but they were at a loss, too.

I've followed the instructions to relink my financing account to my Samsung account, but the same thing continues to happen at checkout. Please help, I just want to spend money that I really shouldn't right now.Screenshot 2024-07-26 155231.png