Issues with adding album cover Samsung Music App

[userW0THtCg6dX]

Anyone having issues adding Album cover under "Change Cover Image" and keep getting an "Unkown Error"? Any fix or tips to get rid of error? 

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[userZNnTdcqwZP]

It could be because there are some files that are not mp3.

[userW0THtCg6dX]

Yes all my files are MP3. Still same error. Thank you for replying.

[userW0THtCg6dX]

Same error. I'll just wait til Samsung update the app again. Ever since the last update this error occurred. Thanks for you help.

[loljester2099]

When I make an album on Samsung music I go ahead and change the cover image and it says error unknown and its been like this since the recent update please fix...thanks

[Samsung_Moderator · Accepted solution]

Hello userW0THtCg6dX, thank you for reaching out to the Samsung Community. I understand you are getting an error when adding an album cover. Please attempt the following: 

1.  Clear the app cache and data on your device.

Open Settings, and then swipe to and tap Apps. Select or search for the app you want to clear. Tap Storage, and then tap Clear cache.

2. Uninstall and reinstall the Samsung Music App. 
3. If you are still getting the error message submit an error report directly to Samsung. 
Right after the issue appears, please submit an Error Report. Samsung Members app->Get Help->Feedback->Error Reports