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ā03-20-2024 03:09 AM (Last edited ā03-21-2024 10:11 AM by SamsungRei ) in
Samsung Apps and ServicesWas watching a show on Samsung TV Plus, when suddenly it stopped, went back to the home screen and now the app icon has gone and not matter what I try I cannot get it back.
I've tried all the recommended things, but still getting the message "Samsung TV Plus is not available' then a button that says "Connected Devices".
I'm no longer seeing any app icon availabe to install or update.
I've reset the network, made sure the LFF3 projector is running the latest software andd firmware.
Rebooted several timea....always the same error.....Samsung TV Plus ot available.
Help!!
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ā03-20-2024 02:12 PM in
Samsung Apps and ServicesHello Ollman, Welcome to the Community. We understand how disappointing it is when you are unable to watch TV using the TV Plus app.
Here are some steps that may help: https://www.samsung.com/us/support/troubleshoot/TSG10000062/
If you are still experiencing concerns, you can try resetting the Smart Hub and then the projector. This article provides steps for the resets and additional troubleshooting: https://www.samsung.com/us/support/answer/ANS00090554
Let us know if this helps.