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Messages app crashing

(Topic created: 05-28-2024 08:07 PM)
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Papyrus16
Pilot
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Samsung Apps and Services

My Samsung Messages app keeps closing. I've restarted my phone multiple times. I've gone to Settings > App Settings > Messages > Storage and hit Clear cache and Clear data. When I do this, the space used for cache and data go down to 0, but then immediately go back up to the original storage amounts when I reopen Messages.

I found a previous conversation about Messages crashing in Dec 2023 and tried following the instructions but when I held down the power button and volume up with the phone turned off, the phone restarted as normal, even though I held them down until after the Samsung logo disappeared.

If I can't fix it, can I install a different app for

My Google storage is 94% full. Could that be connected?

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userungeY9zwXH
Constellation
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Samsung Apps and Services
Bloody weird. I tried clearing the cache, going thru as quickly as possible deleting messages... total size of my app is 85.5MB, 65MB is data alone. What was yours at? Wonder if it is a size issue?!?!?!
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dev-user
Asteroid
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Samsung Apps and Services
Incorrect, just disable the Google Meet app. That will stop Messages from crashing
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userj8dR4iCJ9w
Constellation
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Samsung Apps and Services
That doesn't help my Samsung watch!
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userVOsnsKaoIi
Constellation
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Samsung Apps and Services
Suddenly if I go into my messages it crashes instantly 
GaryB82
Galactic Samsung Care Ambassador
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Samsung Apps and Services
This has been posted a lot today. At the moment, the Samsung Messages app isn't working for a lot of people until it gets fixed. I suggested switching over to Google Messages until Samsung Messages starts working again


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usertfp0XhqJv9
Constellation
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Samsung Apps and Services
Same mine just started
Jen14
Asteroid
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Samsung Apps and Services
Having the same issue
userHC6V0NmZR7
Constellation
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Samsung Apps and Services
Samsung degraded my 23 ultra by getting AI crammed in forcefully..feel like switching to Apple ..now SMS crashing ..hope it get fixed ASAP
girly101
Asteroid
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Samsung Apps and Services
Should be fixed soon I herd!
JklovesJesus
Asteroid
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Samsung Apps and Services
I hope so!! Had a phone update less than 24 hrs ago and now my messages app craps out every time. Can only imagine what's really going on!
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