Original topic:

Messages app crashing

(Topic created: 05-29-2024 04:55 AM)
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Papyrus16
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Samsung Apps and Services

My Samsung Messages app keeps closing. I've restarted my phone multiple times. I've gone to Settings > App Settings > Messages > Storage and hit Clear cache and Clear data. When I do this, the space used for cache and data go down to 0, but then immediately go back up to the original storage amounts when I reopen Messages.

I found a previous conversation about Messages crashing in Dec 2023 and tried following the instructions but when I held down the power button and volume up with the phone turned off, the phone restarted as normal, even though I held them down until after the Samsung logo disappeared.

If I can't fix it, can I install a different app for

My Google storage is 94% full. Could that be connected?

2,577 Replies
Gigi468
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Samsung Apps and Services
Thank you. I tried samsung chat support app and it crashed. I tried to schedule support call. Samsung app had issue. There is no 24/7 support despite whats advertised
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GodsHealer
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Ok, I've found the solution for the problem. I got the idea :light_bulb: from another "Samsung Text Messaging problem chat." The fix is disabled "Google Meet." I did it, and now I can text again..
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MooMoo3
Asteroid
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Tech support said to switch to Google messages guys.
77CJ7
Asteroid
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The fix is to go to Google App folder, find Google Meet and then long press (like 1 sec) then select DISABLE.
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MooMoo3
Asteroid
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Yeah I did that and it worked, but those of us who use Google Meet can't keep it disabled.
dmw001
Asteroid
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Shouldn't have to they should fox the problem but yes google messenger works but still a pain
dus1212t
Constellation
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Lost my contacts
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userungeY9zwXH
Constellation
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Just saw this thread. I am on version 15.1.20.27, is that what you were on? Messages loads, then seconds later crashes.
Google Messages is that hangouts?
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MooMoo3
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And no that's not the version I have. Mine says 15.1.11.1. But I switched back to Google messages.
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Lezbehonest115
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Disabling Google meet worked !! Thanks so much !