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Original topic:

Messages app crashing

(Topic created: 05-29-2024 08:17 AM)
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Papyrus16
Pilot
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Samsung Apps and Services

My Samsung Messages app keeps closing. I've restarted my phone multiple times. I've gone to Settings > App Settings > Messages > Storage and hit Clear cache and Clear data. When I do this, the space used for cache and data go down to 0, but then immediately go back up to the original storage amounts when I reopen Messages.

I found a previous conversation about Messages crashing in Dec 2023 and tried following the instructions but when I held down the power button and volume up with the phone turned off, the phone restarted as normal, even though I held them down until after the Samsung logo disappeared.

If I can't fix it, can I install a different app for

My Google storage is 94% full. Could that be connected?

2,577 Replies
userP4DPZTSMJr
Asteroid
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Samsung Apps and Services
Mine also. I saw online to disable GOOGLE MEET app and it fixed it for me. Yay.
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userl81VLumb3G
Constellation
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Samsung Apps and Services

Thanks! I un-installed google meet. Messages stopped crashing. 🥳

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ALINMATTI
Constellation
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Samsung Apps and Services

Did all of this still crashing!

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Members_iTslajI
Constellation
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Samsung Apps and Services

please expedite this fix-I cannot communicate with  clients and losing business

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user4XFfaeIxGb
Asteroid
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Samsung Apps and Services
My message app instantly closes when I begin to type. I've tried resetting my phone but it continues, what else can I do?
GaryB82
Galactic Samsung Care Ambassador
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Samsung Apps and Services
Try disabling Google Meets in settings, supposedly it will allow messages to start working again


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user1LjiCI11z2
Constellation
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Samsung Apps and Services
Seems to work. Thank you!!
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SeptRain24
Constellation
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Samsung Apps and Services
I did that myself and it's still closing. I came to report it and saw so many others having the same issue and I just started reading through the posts. It also mentioned to use Google messages... however we are to do that?
userKVdPfv7bFJ
Constellation
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Samsung Apps and Services
Mine closes 4 differant messages, but rest of them are ok
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user1LjiCI11z2
Constellation
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Samsung Apps and Services
Same here. Hope someone comes with a solution