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Original topic:

Messages app crashing

(Topic created: 05-29-2024 03:54 PM)
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Papyrus16
Pilot
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Samsung Apps and Services

My Samsung Messages app keeps closing. I've restarted my phone multiple times. I've gone to Settings > App Settings > Messages > Storage and hit Clear cache and Clear data. When I do this, the space used for cache and data go down to 0, but then immediately go back up to the original storage amounts when I reopen Messages.

I found a previous conversation about Messages crashing in Dec 2023 and tried following the instructions but when I held down the power button and volume up with the phone turned off, the phone restarted as normal, even though I held them down until after the Samsung logo disappeared.

If I can't fix it, can I install a different app for

My Google storage is 94% full. Could that be connected?

2,577 Replies
sandhillcranelady
Constellation
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Samsung Apps and Services
Thanks, it worked immediately for me. So appreciate you sharing your expertise.
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Samsung_tm8lm6U
Constellation
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Samsung Apps and Services

I disabled the meet app and now my sms is working t.y 

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userHaVxX6R8wH
Constellation
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Samsung Apps and Services
Thanks
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QueenJanzzz
Constellation
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Samsung Apps and Services
Yep its working now. Ty
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QingKing
Asteroid
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Samsung Apps and Services
Same 👏🏾🥰👍🏾:hundred_points:
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jdiablo
Constellation
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Samsung Apps and Services
Worked for me too
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SpicyD
Constellation
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Samsung Apps and Services
I just did it too. Thanks for the idea :light_bulb:. Don't know why I didn't do it sooner...
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usereAuRXJ9MAn
Asteroid
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Samsung Apps and Services
Not a fan of Google messages.
QingKing
Asteroid
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Samsung Apps and Services
SAME, thank God for these geniuses who figured this out & got our Samsung Messages back up & running, that Google thing is AWFUL!!!
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mcfarley
Constellation
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Samsung Apps and Services
Okay can you tell me why are y'all messing with these phones now
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