Original topic:

Messages app crashing

(Topic created: 05-29-2024 04:20 PM)
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Papyrus16
Pilot
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Samsung Apps and Services

My Samsung Messages app keeps closing. I've restarted my phone multiple times. I've gone to Settings > App Settings > Messages > Storage and hit Clear cache and Clear data. When I do this, the space used for cache and data go down to 0, but then immediately go back up to the original storage amounts when I reopen Messages.

I found a previous conversation about Messages crashing in Dec 2023 and tried following the instructions but when I held down the power button and volume up with the phone turned off, the phone restarted as normal, even though I held them down until after the Samsung logo disappeared.

If I can't fix it, can I install a different app for

My Google storage is 94% full. Could that be connected?

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KD4255
Constellation
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Samsung Apps and Services
Yes, I'm having the same problem
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GaryB82
Galactic Samsung Care Ambassador
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Follow the steps I posted above and you will be able to text again 



If you've found my post to be helpful, Please like my Comments āœ“āœ“āœ“.
If my response resolved your issue, please press the Like and āœ“āœ“āœ“ to Accept as Solution button.


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Judannn
Constellation
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Samsung Apps and Services
I did now my messages app is working thankyou!šŸ˜ƒ
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GaryB82
Galactic Samsung Care Ambassador
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Happy to help 



If you've found my post to be helpful, Please like my Comments āœ“āœ“āœ“.
If my response resolved your issue, please press the Like and āœ“āœ“āœ“ to Accept as Solution button.


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seaducket
Asteroid
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Samsung Apps and Services
Yes everyone is having this issue
You need to disable Google Meets in settings and Messages will start working again
Open app drawer search for Meets
once it's located
long press on it and select disable
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GaryB82
Galactic Samsung Care Ambassador
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Samsung Apps and Services

That's what I just told you to do word for word 



If you've found my post to be helpful, Please like my Comments āœ“āœ“āœ“.
If my response resolved your issue, please press the Like and āœ“āœ“āœ“ to Accept as Solution button.


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seaducket
Asteroid
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Samsung Apps and Services
That was meant for another page i goofed
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Zippy64
Constellation
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Samsung Apps and Services
Finally got it. Seems to be working so far. Thank you
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GaryB82
Galactic Samsung Care Ambassador
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Samsung Apps and Services

Happy that was able to help if you could please like the comments and Thanks for being a Loyal Samsung Member 



If you've found my post to be helpful, Please like my Comments āœ“āœ“āœ“.
If my response resolved your issue, please press the Like and āœ“āœ“āœ“ to Accept as Solution button.


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Judannn
Constellation
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Samsung Apps and Services
Yes, I'm having the same issue! It's so inconvenient. šŸ¤”
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