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Messages app crashing

(Topic created: 05-29-2024 07:40 PM)
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Papyrus16
Pilot
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Samsung Apps and Services

My Samsung Messages app keeps closing. I've restarted my phone multiple times. I've gone to Settings > App Settings > Messages > Storage and hit Clear cache and Clear data. When I do this, the space used for cache and data go down to 0, but then immediately go back up to the original storage amounts when I reopen Messages.

I found a previous conversation about Messages crashing in Dec 2023 and tried following the instructions but when I held down the power button and volume up with the phone turned off, the phone restarted as normal, even though I held them down until after the Samsung logo disappeared.

If I can't fix it, can I install a different app for

My Google storage is 94% full. Could that be connected?

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QingKing
Asteroid
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Samsung Apps and Services
Scroll to the top of this page & see the pinned "Accepted Solution", we are all back up & running thanks to the beautiful mind of our friend who worked out what the problem & solution was. Hope this helps🙏🏾.
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user7WPC4ooM3E
Asteroid
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Samsung Apps and Services
I have a question, and forgive my ignorance...I know enough to get by but tech savvy I am not.
So we all seemed to have the same issue with the messages/Google meet thing. My question is how does one come up with that solution? In 1000 years I'd never come up with that. I tried everything else to nauseum short of throwing my phone against the wall. So out of all the fixes and all the apps, how does one come to that conclusion?
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love2pierce
Constellation
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Samsung Apps and Services
What is Google meet
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GaryB82
Galactic Samsung Care Ambassador
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Google Meet is a video calling app 



If you've found my post to be helpful, Please like my Comments ✓✓✓.
If my response resolved your issue, please press the Like and ✓✓✓ to Accept as Solution button.


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Members_gHSOmHE
Constellation
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Samsung Apps and Services

Same here, when I click on an existing thread it crashes, BUT if I start a new message Nad search for the recipient, it allows me to type and send new messages in the existing chain

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shirleynose60
Constellation
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Samsung Apps and Services
yes my message keep closing please help
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shirleynose60
Constellation
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Samsung Apps and Services
yes it do
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SunshineFL
Constellation
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Samsung Apps and Services
I found that Google Meet caused my SMS problem... I don't know how it got turned on, but I disabled it and it worked. Just saw the note on the forum about it after I fixed it...
kimkimmy
Constellation
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Samsung Apps and Services
Messages keeps crashing. What do I do
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GaryB82
Galactic Samsung Care Ambassador
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Samsung Apps and Services

Disable Google Meets and messages will start working again

Open App Drawer

search for Meets

Long Press on it and select Disable



If you've found my post to be helpful, Please like my Comments ✓✓✓.
If my response resolved your issue, please press the Like and ✓✓✓ to Accept as Solution button.


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