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Original topic:

Messages app crashing

(Topic created: 05-29-2024 10:22 PM)
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Papyrus16
Pilot
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Samsung Apps and Services

My Samsung Messages app keeps closing. I've restarted my phone multiple times. I've gone to Settings > App Settings > Messages > Storage and hit Clear cache and Clear data. When I do this, the space used for cache and data go down to 0, but then immediately go back up to the original storage amounts when I reopen Messages.

I found a previous conversation about Messages crashing in Dec 2023 and tried following the instructions but when I held down the power button and volume up with the phone turned off, the phone restarted as normal, even though I held them down until after the Samsung logo disappeared.

If I can't fix it, can I install a different app for

My Google storage is 94% full. Could that be connected?

2,577 Replies
KryptKeepr
Asteroid
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Samsung Apps and Services
I found it and it fixed the problem, thank you.
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GaryB82
Galactic Samsung Care Ambassador
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Happy to help can you please like the comments and Thanks for being a Loyal Samsung Member


If you've found my post to be helpful, Please like my Comments ✓✓✓.
If my response resolved your issue, please press the Like and ✓✓✓ to Accept as Solution button.


GaryB82
Galactic Samsung Care Ambassador
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Happy to help and Thanks for being a Loyal Samsung Member


If you've found my post to be helpful, Please like my Comments ✓✓✓.
If my response resolved your issue, please press the Like and ✓✓✓ to Accept as Solution button.


trashpanda03
Constellation
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Thank you for this because mine is doing the same thing very annoying almost got a new phone because of this
GaryB82
Galactic Samsung Care Ambassador
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Happy to help. Can you please like the comment, and Thanks for being a Loyal Samsung Member


If you've found my post to be helpful, Please like my Comments ✓✓✓.
If my response resolved your issue, please press the Like and ✓✓✓ to Accept as Solution button.


BubblexGum
Constellation
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This was very informative. Thank you for this!! I am glad you replied 😊 It helped.
GaryB82
Galactic Samsung Care Ambassador
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Samsung Apps and Services
Happy to help


If you've found my post to be helpful, Please like my Comments ✓✓✓.
If my response resolved your issue, please press the Like and ✓✓✓ to Accept as Solution button.


MissDupree
Constellation
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Samsung Apps and Services
This worked! Thanks!
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ShannonH
Constellation
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Had this issue for 3 days! Read your info to disable Google meets and immediately started working again. Thanks!
Jaycwell1
Constellation
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Samsung Apps and Services
I had the same problem with my messaging app. I disabled meets app ad it fixed the problem. Thanks
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